1. Introduction
24north ("we," "our," or "us") is an AI consultancy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect information about you in various ways:
- Personal Information: Name, email address, phone number, company name when you contact us or sign up for our services.
- Business Information: Information about your business processes and needs shared during consultations.
- Account Data: Login credentials and profile information for our client portal.
- Usage Data: Information about how you interact with our website and services.
- Communication Data: Records of our conversations via chat, email, or other channels.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our consulting services
- Communicate with you about projects, updates, and support
- Deliver training materials and resources through our client portal
- Send administrative information and service updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve our services
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Third-party vendors who assist in operating our business (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience and analyze site usage. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: [email protected]